David French Music - Westborough, MA Jan 2004 - Mar 2012
Director of Human Resources and Operations
Harvard University - Cambridge, MA Oct 2000 - Jan 2004
General Manager
College of the Holy Cross - Worcester, MA Mar 1996 - Oct 2000
Dining Room Manager
Worcester Polytechnic Institute - Worcester, MA Dec 1989 - Mar 1996
General Manager
Education:
Southern New Hampshire University 2012 - 2014
Master of Business Administration (MBA)
Assumption College
Bachelor of Business Administration, and Certificate in Human Resources Management
Harvard Business School
Harvard University
Certificate, Foundations of Leadership
Skills:
Employee Relations Policy Writing Performance Management Conflict Resolution Restructuring Community Outreach Employee Engagement Negotiation Influential Problem Solving Leadership Leadership Development Budgets Human Resources Training Organizational Development Management Team Building Recruiting Employee Benefits Customer Service Labor Relations Project Management Program Management Public Speaking Event Planning System Administration Talent Management Sales Microsoft Office Talent Acquisition Staff Development Operations Management Event Management Strategic Planning Coaching Workforce Planning Retail Non-profits Marketing Customer Satisfaction Policy Hiring Personnel Management Employee Training Payroll Time Management Project Planning PeopleSoft CRM
Honor & Awards:
Safety Award for Zero Employee Accidents from DAKA International
Awarded 1st Place for Special Event in North Atlantic Region from DAKA International
AVI-SPL - Hampton. Virginia since Jan 2012
Manager, Exclusive Account Services
Iformata 2003 - Jan 2012
Hampton VNOC Manager
TeleSuite Corporation Apr 2000 - 2003
VNOC Technician
Skills:
Telepresence Video Conferencing IP IP Networking Integration Unified Communications Telecommunications Data Center Customer Relations Planning Microsoft Office Wireless Call Center Customer Service Windows Troubleshooting Problem Solving Video Network Design Testing Mobile Product Management Program Management Analysis VoIP Webinars Budgeting Budgets Cisco Technologies SIP Disaster Recovery Management Managed Services Solution Selling Streaming Media Tandberg Audio Conferencing H.323 WAN AV Cloud Computing Crestron Telephony Routing MPLS ISDN
Dave Osmonson, Susan Carlson, Larry Oltmanns, Karen Obermeyer, Cindy Abbott, James Rice, Sharon Roberts, Hilarie Gorecki, Christy Hollenback, Daniel Segner, Tracy Tadych, Susan Wheaton
Biography:
I can't believe it's been so many years to catch up with all of you!I'm married wi...