Swbc
Senior Implementation Manager
Usaa
Senior Business Process Analyst
Kinetic Concepts, Inc., An Acelity Company Mar 2014 - Aug 2015
Senior Business Process Analyst
Usaa Jul 2012 - Jan 2014
Business Manager
Unitedhealth Group Jan 2007 - Aug 2009
Knowledge Management Analyst
Education:
University of Phoenix 2007 - 2012
Bachelors, Business, Communications
St. Mary's University 1989 - 1991
Associates, Business, Communications
Skills:
Visio Igrafx Kana Infopath Dreamweaver Sharepoint Designer Microsoft Office Business Process Improvement Control Charts Pareto Analysis Quality Tools Team Leadership Roi Development Root Cause Analysis Critical Thinking Decision Making Skills Presentation Skills Coaching Building Strong Teams Business Communications Influential Product Quality Return on Investment Six Sigma Social Influence Business Process Requirements Gathering Change Management Healthcare Cross Functional Team Leadership Project Management Presentation Coaching Process Improvement High Performance Teams Management Training Project Planning Business Requirements Leadership