Barnes & Noble
Busness Community Coordinator
Pomeroy
Client Support Services
Hewlett-Packard Jan 2004 - Mar 2009
System Administrator Associate
Electronic Data Systems Jan 2002 - Jan 2004
Help Desk Technical Analyst
Education:
University of Phoenix 2009 - 2011
Associates, Associate of Arts, Tourism, Hospitality
Freedom High School 1967 - 1971
Skills:
Troubleshooting System Administration Vendor Management Disaster Recovery Technical Support Customer Service Inventory Management Sharepoint Problem Solving Data Center Coordination Customer Support Service Delivery Outlook Networking Software Training Laptops Powerpoint Customer Relations Asset Managment It Operations Research Moves Management Asset Management Process Improvement At&T Connect Teamwork Documentation Knowledge Management User Experience Procurement Hospitality Training Service Now.com Reporting Tririga Srs Xenmobile Metrics Reporting Asset Suite Cherwell Service Management
Interests:
Disaster and Humanitarian Relief Animal Welfare Environment Children
Languages:
English
Certifications:
Emtrain Ethical Decision Making Preventing Workplace Harassment