At&T
Associate Director Training Delivery
Kcmo Sep 1995 - Jun 1997
Teacher
National Association of Insurance Commissioners (Naic) Aug 1989 - Jun 1995
Manager
At&T Aug 1989 - Jun 1995
Lead Senior Training Manager
Education:
Bradley University 1974 - 1978
Bachelors, Bachelor of Science, Marketing
Dunbar Voc. High School 1970 - 1974
Skills:
Telecommunications Wireless Vendor Management Call Center Product Management Cross Functional Team Leadership Sales Management Customer Satisfaction Customer Service Microsoft Excel Call Centers New Business Development Program Management Business Strategy Team Leadership Team Management Team Building Microsoft Office Process Improvement Project Management Leadership Development Management Leadership Sales Customer Experience Strategic Planning
Interests:
Social Services Children Economic Empowerment Education Poverty Alleviation Health