Pikes Peak Area Agency on Aging
Receptionist and Customer Service
Education:
State University of New York at Albany, New York Area 1995 - 1997
Masters, Master of Social Work, Social Work
Mitchell High School, Colorado Springs, Co
University of Northern Colorado
Bachelors, Bachelor of Arts, Teaching, Elementary Education
Ringcentral
Technical Account Manager
At&T 2009 - Jul 2012
Voice Engineer and Project Management
Avaya Jun 1998 - Mar 2009
Consultant and Design Engineer
Nokia 1996 - 1998
Case Base Design and Implementation Manager
At&T 1993 - 1996
Tier 2 and Tier 3 Technician
Education:
Cheyenne Mountain High School 1970 - 1973
Westnet Learning Center
Skills:
Avaya Telephony Telecommunications Voip Ip Isdn H.323 Mpls Wireless Call Center Wan Tdm Acd Ethernet Contact Centers Network Design Cisco Certified Cisco Wan Troubleshooting T1 Ccna Networking Routing Cisco Technologies Vendor Management Switches