West Corporation Mar 2011 - Jan 2013
Insurance Investigator
First Data Corporation Mar 2011 - Jan 2013
Merchant Contact Cust Svc Representative
First Data Corporation Aug 2002 - May 2009
Response Center Business Representative
Aug 2002 - May 2009
Finanacial Customer Service
Skills:
Software Documentation Customer Service Microsoft Excel Insurance Research Risk Management Analysis Health Insurance
Formerly With Towers Perrin/Eds/Excelleratehro/Hp/Acs A Xerox Company 1998 - 2012
Client Service Manager
Hp/Eds 1998 - 2012
Client Service Manager
Acs Office Solutions 1998 - 2012
Client Service Manager
Skills:
Manage Client Relationships Project Planning/Management/Costing Interpretation of Pension Plan Documents and Legislation Performance Management Manage Specialty Call Centre Events Project Management Management Business Development Crm
Louis Agassiz Elementary School Cleveland OH 1965-1971, Louis Aggasiz Elementary School Cleveland OH 1965-1971, Wilbur Wright Junior High School Cleveland OH 1969-1973
Community:
Teri Gouldner, Mark Lysle, Chris Steimle, Dave Eadelis, Cathie Block