Jul 2012 to Dec 2012 Billing Department AssociateBaker Distributing Company Jacksonville, FL Apr 2007 to Aug 2008 Cash Application SpecialistFederal Reserve Bank Jacksonville, FL Feb 2006 to Mar 2007 Payment Processor (A/P)Winn-Dixie Corp Office Jacksonville, FL Jan 2002 to Sep 2005 Payment SpecialistThe Pantry, Inc Jacksonville, FL Jan 2000 to Oct 2001 Account Auditor/Editor (A/P)Tax Collectors Office Jacksonville, FL Jan 1998 to Dec 1999 Cashier
Service Counselor At Lincoln Property Company, Lincoln Military Housing
Lincoln Property Company since Jan 2013
Service Counselor
Harte-Hanks, Inc. - Mira Mesa, CA Jun 2011 - Nov 2011
Supervisor
Sprint 1999 - 2009
Program Project Manager III
Sprint Nextel Sep 1989 - Sep 1999
Supervisor
Education:
Central High, Detroit MI
WCCC
Skills:
Telecommunications RFP Wireless Vendor Management Call Center Program Management Process Improvement Salesforce.com Account Management Customer Satisfaction Cross-functional Team Leadership PMP Customer Retention Managed Services Solution Selling Direct Sales Customer Service Team Leadership
Family Medicine and Rehab Jacksonville, FL Jul 2012 to Dec 2012 Collections SpecialistBaker Distributing Company Jacksonville, FL Apr 2007 to Aug 2008 Cash Application Specialist (A/R)Federal Reserve Bank Jacksonville, FL Feb 2006 to Mar 2007 Payment Processor (A/P)Winn-Dixie Stores, Inc Jacksonville, FL Jan 2002 to Sep 2005 Payment Specialist (A/P)The Pantry, Inc Jacksonville, FL Jan 2000 to Oct 2001 Account Auditor/Editor (A/P)City of Jacksonville Jacksonville, FL 1998 to 1999 Cashier/Tax Collectors Office
Education:
United Education Institute Jacksonville, FL Oct 2011 to Jul 2012 MedicalE.C. Glass High School Lynchburg, VA
Medicine Doctors
Debra Stevenson, Berlin NJ - LPC (Licensed professional counselor)