It Operations • Built School Computer Labs • Software Training • Hands on Training • Training • Software Documentation • Troubleshooting • Network Administration • Cross Functional Team Leadership • Program Management • Team Building • Process Improvement • Technical Training • Printers • Management • Vendor Management • Microsoft Office • Integration • Crm • Customer Satisfaction • Leadership • Solution Selling • Salesforce.com • Business Process Improvement
Ranks
Certificate:
Ny State Adult Education Certificate
Interests
Children • Economic Empowerment • Civil Rights and Social Action • Environment • Education • Science and Technology • Disaster and Humanitarian Relief • Human Rights • Animal Welfare • Arts and Culture • Health
Xerox
Us Training Sme Support and Learning Design
Xerox Apr 2001 - Dec 2004
Dmsa Analyst
Xerox Apr 2001 - Dec 2004
Us Training Support
B.o.c.e.s Yorktown Heights Ny Apr 1993 - Mar 2001
It Support
Education:
Long Island University 1992 - 1995
Master of Science, Masters, Education
University of Connecticut 1984 - 1988
Bachelors, Bachelor of Science
Skills:
It Operations Built School Computer Labs Software Training Hands on Training Training Software Documentation Troubleshooting Network Administration Cross Functional Team Leadership Program Management Team Building Process Improvement Technical Training Printers Management Vendor Management Microsoft Office Integration Crm Customer Satisfaction Leadership Solution Selling Salesforce.com Business Process Improvement
Interests:
Children Economic Empowerment Civil Rights and Social Action Environment Education Science and Technology Disaster and Humanitarian Relief Human Rights Animal Welfare Arts and Culture Health
Tanya Hurley (1965-1969), Shalunda Bell (2000-2002), Miranda Martin (1999-2003), Dena West (1973-1976), Leslie Godina (1995-1999), Teresa Partridge (1968-1971)