Cei Sep 2015 - Apr 2016
Business Analyst
Spear Aug 2015 - Sep 2015
Army Enterprise Service Desk Analyst
Csc Aug 2014 - Aug 2015
Remote Desktop Support and Business Analyst
Teleperformance, Usa Jul 2006 - Aug 2014
Business Analyst and Assistant Manager
United States Air Force Jan 2004 - May 2006
Project Manager, Planning and Implementation
Education:
Bossier Parish Community College 2008 - 2010
Associates, Computer Information Systems
Radford High School 2001 - 2002
Oakton High School 1998 - 2001
Skills:
Troubleshooting Customer Service Technical Support Microsoft Office Software Installation Project Management Management Vendor Management Training Networking Windows Help Desk Support Active Directory Quality Assurance Cloud Computing Databases Business Analysis Data Analysis Leadership Microsoft Excel Microsoft Word Powerpoint Html Microsoft Exchange Information Technology System Administration Contact Center Management Security Clearance Scriptwriting Data Tracking User Interface Design Cad Powershell Computer Maintenance Process Improvement Wireless Service Delivery Contact Centers Business Process Improvement
Interests:
Social Services Children Environment Education Science and Technology
Certifications:
Comptia Security+ Ce Comptia Security+ Ce Comptia Security+ Ce (Link)
Derrick Copeland, a chef from Kansas City, Mo., said he took the week off work to march with his teenage nephews. The government and the police have robbed us of our pride, but we still have the strength to march, Copeland said.