2012 to 2000 Specialist Senior - IT Service Management (ITSM)Capstone Corporation College Park, MD 2011 to 2012 Asset/Configuration ManagerAccenture/US-VISIT/SBA Rosslyn, VA 2007 to 2011 Asset/Configuration ManagerAppix, Inc Reston, VA 2006 to 2007 Asset Management AnalystNAI/Fannie Mae Corporation Reston, VA 2000 to 2006 Asset Management Analyst
Education:
BMC Educational Services Ashburn, VA 2010 to 2010 BMC Atrium CMDB 7.5: Certification in Administering Part 1 & 2itSM Education Solutions Virtual Training 2010 to 2010 ITIL V3: Certification in ITIL V3 FoundationUniversity of the Potomac Washington, DC 2005 to 2010 BS in Information Systems ManagementNorthern Virginia Community College Woodbridge, VA 2004 to 2006 AS in Business Management
Skills:
IT Service Management (ITSM), IT Asset Management, Inventory Management, Confirguration Management, Change Management, Incident Management