Sep 2010 to 2000 Workforce Management AnalystCarefirst BlueCross BlueShield Inc Owings Mills, MD Oct 2006 to Aug 2010 Customer Svc. Representative IIMetro One Telecommunications Woodlawn, MD Aug 2004 to Sep 2005 Call Center Floor Supervisor
Education:
Morgan State University Baltimore, MD 2014 Master of Science in SociologyMorgan State University Baltimore, MD Bachelor of Arts in Sociology