Soho Panamã Nov 2015 - Jun 2016
Customer Service Manager
Chiriqui Viejo Coffee Mill Nov 2015 - Jun 2016
General Manager
Cable & Wireless Panama Sep 2007 - Sep 2015
Senior Vice President Customer Service
Cable & Wireless Panama Sep 2006 - Sep 2007
Executive Vice President Customer Service
Cable & Wireless Panama Sep 2003 - Sep 2006
Vice President Customer Service
Education:
University of North Texas 1986 - 1988
Bachelors, International Business
Skills:
Telecommunications Mobile Devices Wireless Customer Service Customer Experience Management Business Process Improvement Project Management Training Delivery Customer Satisfaction Customer Acquisition Long Term Customer Relationships Change Management Team Leadership