Diana Marie Birner

Diana Birner

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Diana Birner Tampa, FL

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Work:

Joseph, Mann & Creed
Shaker Heights, OH
Apr 2009 to Jan 2013
Accounts Receivable/Collections/Custome... Service Creditors Interchange
Beachwood, OH
Oct 2005 to Feb 2009
Accounts Receivable/ Collections Huntington National Bank
Parma, OH
Jan 2001 to Jan 2002
Collections Specialist Great Lakes Bureau (A GE Capital Co.)
Parma, OH
Jan 1999 to Jan 2001
Collections Specialist/Skiptracer

Education:

Skills:

Collections/Customer Service Experience Call center experience (inbound/outbound calls) Excellent Communications Skills- written/verbal/interpersonal Proficient in using Windows XP/Vista/Windows 7, Microsoft Word, Outlook Problem Solving Skills to help customers overcome obstacles (financial/circumstantial) Ability to be proficient while working in a fast paced environment Ability to manage/organize an account file of 600+ accounts Works very well with others (professional/personal)

Pediatric Icu Social Worker At All Children's Hospital

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Position:

Pediatric ICU Social Worker at All Children's Hospital

Location:

Tampa/St. Petersburg, Florida Area

Industry:

Hospital & Health Care

Work:

All Children's Hospital since Mar 2008
Pediatric ICU Social Worker
All Children's Hospital Jan 2008 - Apr 2008
Medical Social Work Intern
Kids Hope United Jul 2005 - Jun 2006
Family Case Manager
Gary Community School Corporation Aug 2004 - May 2005
Behavior Specialist Intern

Education:

Florida State University 2006 - 2008
MSW, Social WorkGPA 4.0 Valparaiso University 2001 - 2005
Bachelor of Science, Social WorkChi Omega Alumni Student Social Work Organization, Senior Representative Butler University 2001 - 2001
Bachelor of Arts, Early Childhood Education

Skills:

basic
counseling
customer relations
legal
meditech
meeting facilitation
microsoft office
quality
rapport
safety