British Airways
Customer Service Manager
British Airways Mar 2012 - Jun 2013
Airport Manager Washington Dulles International Airport
British Airways Nov 2006 - Jun 2007
Airport Operations Coordinator
British Airways Jun 1997 - Jun 2004
Customer Service Agent
Education:
Dominican Commercial Hs 1976 - 1980
Skills:
Airline Management Operations Management Airlines Management Customer Service Sabre Aviation Ticketing Flights Charter Tourism Team Management Airports Team Leadership Commercial Aviation Airport Management Teamwork Project Planning Airworthiness Customer Experience General Aviation Travel Management Airline Reservations Change Management Business Aviation Strategy Aviation Security Iata
Interests:
Children Economic Empowerment Environment Disaster and Humanitarian Relief Animal Welfare Arts and Culture
"We were not asked for approval of the financial package formally or informally nor did we give it," said trustees Richard Ayre, Diane Coyle, Anthony Fry, Alison Hastings and David Liddiment. "The trust was assured that the package was within contractual terms and that the chairman of the BBC's
The statement from Richard Ayre, Diane Coyle, Anthony Fry, Alison Hastings and David Liddiment added: "The trust's concern throughout this period was to ensure that the director general met the strategy set for him by the trust: to reduce radically both the number of senior managers and the cost of
Diane Coyle, Trust vice chairman and chair of the Strategic Approvals Committee, said: "The Trust's strategy for Worldwide now is to focus on BBC programme content, and Worldwide would not make this sort of acquisition again.
Lord Patten made the deal after a conference call with lawyers and the agreement of two members of the BBC Trusts remuneration committee. They were Diane Coyle, the vice-chairman of the trust and a former government economist, and Anthony Fry, an investment banker.
Date: Nov 12, 2012
Source: Google
Caroline Thomson, BBC's chief operating officer, to leave corporation
He and seven other candidates shortlisted by headhunters Egon Zehnder were interviewed in mid-June by BBC Trust chairman Lord Patten and his deputy Diane Coyle, before the candidates were narrowed down.