Comcast since Nov 2010
Customer Account Executive
VERIZON COMMUNICATIONS Sep 2006 - Nov 2008
Project Manager
Bell Atlantic May 2003 - Sep 2006
Project Manager
NYNEX Feb 1997 - May 2003
Project Manager
St Bernadette's Parish Jan 2000 - Jan 2001
CCD teacher
Education:
The George Washington University 2005 - 2008
Masters Certificate, Project Management
Northeastern University 1974 - 1979
a B.A, Liberal Arts/ Human Services; Special Needs & Developmental Disabilities
Skills:
Telecommunications Wireless Management Training Project Management Account Management Networking Sales Coaching Customer Service Provisioning Switches Microsoft Excel Access Vendor Management Public Speaking Supervisory Experience Employee Training Cable Television Troubleshooting
Dec 2012 to 2000 Benefits AnalystAvid, Technology, Inc Burlington, MA Apr 2010 to Nov 2012 Compensation and Benefits AnalystPhilips Medical Systems Andover, MA Nov 2005 to Mar 2010 Compensation AnalystThe Charles Stark Draper Laboratory, Inc Cambridge, MA Jan 2003 to Oct 2005 Compensation AnalystThe Charles Stark Draper Laboratory, Inc Cambridge, MA Nov 2001 to Dec 2002 Compensation AssistantThe Charles Stark Draper Laboratory, Inc Cambridge, MA Apr 2001 to Oct 2001 Benefits Specialist
Education:
Emmanuel College Boston Boston, MA May 2005 Master of Science in Management StudiesBoston University, Metropolitan College Boston, MA Jan 2001 Bachelors of Science in Business AdministrationBentley College Waltham Waltham, MA Certificate
Nov 2010 to 2000 Customer Account ExecutiveVerizon Communications
2006 to 2008 Project ManagerVerizon Communications Boston, MA 1986 to 2008Verizon Communications
2003 to 2006 Project Manager NJVerizon Communications
1997 to 2003 Project ManagerVerizon Communications
1994 to 1997 Billing manager responsible for millions of dollars in billing collections/claim resolutionsVerizon Communications
1986 to 1994 Customer Service representativeVerizon Communications
1992 to 1992 Safety Coordinator for my District
Education:
George Washington University George, WA 2008 Masters in Project ManagementWomen's Technical Institute 2001Northeastern University Boston, MA Bachelor of Arts in Liberal Arts/ Human Services
Nov 2010 to 2000 Customer Account ExecutiveVerizon Communications
2006 to 2008 Project ManagerVerizon Communications Boston, MA 1986 to 2008Verizon Communications
2003 to 2006 Project Manager NJVerizon Communications
1997 to 2003 Project ManagerVerizon Communications
1994 to 1997 Billing managerVerizon Communications
1986 to 1994 Customer Service representativeVerizon Communications
1992 to 1992 Safety Coordinator for my District
Education:
George Washington University 2008 Masters in Project ManagementNortheastern University Boston, MA 1979 Bachelor of Arts in Liberal Arts/ Human Services