National Junior Basketball - Moreno Valley since Sep 2012
Chapter Director
The Outsource Group since Apr 2009
Collection Manager
C.B.O.A. - Inland / South Orange County since 1999
Referee
CashCall Jan 2004 - Jan 2009
Department Manager of Collections
Household Finance 1999 - 2003
Senior Collections Representative
Education:
California State Polytechnic University-Pomona 1996 - 1998
Skills:
Call Center Training Recruiting Coaching Management Forecasting Interviews Operations Management Loss Mitigation Credit Collections Organizational Development Analysis Customer Satisfaction Payroll Employee Training Executive Management Leadership Outlook Team Leadership Team Building Strategy Budgets Software Documentation Project Management Risk Management Process Improvement Employee Relations Negotiation Human Resources Finance Hiring Performance Management Change Management Sales Crm Account Management Customer Service Microsoft Excel Call Centers Access Accounts Receivable Business Analysis Business Development Business Process Improvement Customer Retention Employee Benefits Financial Analysis Insurance Leadership Development
Interests:
Football Exercise Home Improvement Reading Sports Watching Basketball Youth Basketball Home Decoration Health Watching Sports Children Cooking Cruises Electronics Sewing Environment Education Baseball Crafts Fitness Music Science and Technology Human Rights Movies Collecting Family Civil Rights and Social Action Diet Poverty Alleviation Disaster and Humanitarian Relief Travel Watching Baseball Social Services Investing Traveling Economic Empowerment Television Basketball Tennis Watching Football