Stanley Convergent Security So
Data Entry Specialist
Staples/Quill.com/Medical Arts Press Jun 1997 - Feb 2016
Call Center Supervisor
Education:
Alexandria Technical and Community College 1984 - 1986
Sauk Centre High School 1980 - 1984
Skills:
Customer Service Supervisory Skills Coaching Clerical Skills Microsoft Word Microsoft Excel Data Entry Call Centers Nice Call Recording Call Monitoring Customer Satisfaction Teamwork Team Management Cashiering Hiring Order Processing Ordering Office Supplies Front Office Receptionist Duties Process Improvement Outlook Collections Performance Management Kronos 10 Key As400 Knowledge Management
Staples/Medical Arts Press since 2000
Call Center Supervisor
Education:
Alexandria Technical College 1984 - 1985
Diploma, Word Processing
Sauk Centre High School
Skills:
Customer Satisfaction Customer Service Call Centers Customer Experience Microsoft Office Management Team Building Microsoft Excel Customer Retention Troubleshooting Team Leadership Process Improvement Sales Technical Support Training