Aspire Lifestyles
Director of Client Services and Client Data Analytics
Aspire Lifestyles Sep 2012 - Jul 2017
Director of Client Services, Aspire Lifestyles
Jacksonville Historic Naval Ship Association Aug 2012 - Oct 2013
Social Media Lead; Chairperson of Public Relations and Marketing
Vipdesk Jul 2010 - Aug 2012
Director of Data and Project Management
Vipdesk Oct 2006 - Jul 2010
Director of Operations
Education:
Florida International University 1996
Master of Business Administration, Master of Science, Masters, Management
Florida International University
Bachelors, Bachelor of Science, Management, Hospitality
Skills:
Customer Satisfaction Customer Service Team Building Operations Management Coaching Crm Management Microsoft Office Budgets Call Centers Marketing Customer Experience Hospitality Program Management Call Center Event Planning New Business Development Microsoft Excel Hotels Process Improvement Budgeting Teamwork Problem Solving Excel Outlook Powerpoint Process Scheduler Event Management Microsoft Word Public Speaking Team Management Online Marketing Project Planning Hotel Management Scheduling Customer Relations Word Research Planning Writing Quality Assurance