Usaa Jun 2014 - Aug 2019
Customer Service Specialist
Centennial Bank Jun 2011 - Mar 2013
Commercial and Consumer Loan Processor and Coordinator
Jpmorgan Chase & Co. Nov 2000 - Jul 2009
Vice President, National Sector Operations Manager
Jpmorgan Chase & Co. Oct 1995 - Nov 2000
Assistant Vice President, Regional Operations Manager
Jpmorgan Chase & Co. Jun 1993 - Oct 1995
Assistant Vice President, East Region National Operations Manager and Service Champion
Skills:
Operations Management Mortgage Lending Credit Loan Origination Loans Leadership Training Management Financial Risk Team Building Credit Risk Customer Service Coaching Analysis Banking Risk Management Customer Satisfaction Process Improvement Consumer Lending Credit Analysis Commercial Lending Mortgage Banking Small Business Lending Fha Refinance Cross Selling Commercial Banking Residential Mortgages Loan Servicing Finance Usda Portfolio Management Mortgage Underwriting Home Equity Loans Va Loans