Duncan Z Ogura

Microsoft Excel • Set Up Training Programs • Improve Overall Employee Productivity • Reports and Stats • Troubleshooting • Over 10 Years Managing Call Center • Multi Tasking • Team Building • Process Improvement • Customer Service • Management • Financial Analysis • Change Management • Negotiation • Forecasting • Strategic Planning • Marketing Strategy • Microsoft Office • Reports • Outlook • Account Management • Operations Management • Business Strategy • Microsoft Word • Team Leadership • New Business Development • Leadership • Sales Management • Call Center • Coaching • Sales • Recruiting • Competitive Analysis • Customer Satisfaction • Project Planning • Business Planning • Program Management • Marketing • Business Analysis • Budgets • Crm • Business Process Improvement • Risk Management • Strategy • Sales Operations • Time Management • Start Ups • Project Management • Performance Management