Leadership • Employee Training and Development • Sales/Customer Service/Loyalty • Written/Oral Communication • Asset Protection • Profit/Loss Management • Expense/Budget/Wage Control • Goal/Detail Oriented • Excellent Time Managent/Computer Skills
Languages
English
Interests
Social Services • Children • My Loved Ones • Hats • Environment • Education • Currently • Arts and Culture • Health
The Coca-Cola Company Aug 2014 - Jun 2016
Customer Scheduling Specialist
Montereau Aug 2012 - Aug 2014
Floor Technician and Porter
Broken Arrow Public Schools Oct 2009 - Jul 2010
Night Custodian
Directv Mar 2009 - Oct 2009
Customer Service Technician
U.s. Cellular Dec 2004 - Sep 2008
Customer Service Supervisor
Education:
Domata School Jun 2010
Domata School of Ministry Tulsa Jun 2010
Domata School of Ministry 2009 - 2010
Jackson State University May 1991
Jackson State University 1989 - 1991
Flint Central High School Jun 1987
Skills:
Janitorial Troubleshooting Analysis Sales Leadership Ministry Leadership Project Management Customer Service Call Center Call Centers Coaching Time Management Customer Satisfaction Microsoft Word Team Leadership Cross Functional Team Leadership Customer Experience Customer Retention Leadership Development Management Team Building Training Strategic Planning
Interests:
Social Services Children My Loved Ones Hats Environment Education Currently Arts and Culture Health
Aug 2012 to 2000 Floor TechnicianCoca-Cola Refreshments Tulsa, OK Jul 2010 to Jun 2012 Inside Sales RepresentativeBroken Arrow Public Schools Broken Arrow, OK Oct 2009 to Jul 2010 Night CustodianDirecTV Tulsa, OK Mar 2009 to Oct 2009 Technical Customer Service RepresentativeU.S. Cellular Tulsa, OK Dec 2004 to Sep 2008 Customer Service Supervisor
Education:
Domata School of Ministry Tulsa, OK Sep 2009 to Jun 2010 CertificateJackson State University Jackson, MS May 1989 to May 1991Flint Central High School Flint, MI Sep 1983 to Jun 1987 High School Diploma
Skills:
Leadership, Employee Training and Development, Sales/Customer Service/Loyalty, Written/Oral Communication, Asset Protection, Profit/Loss Management, Expense/Budget/Wage Control, Goal/Detail Oriented, Excellent Time Managent/Computer Skills