DiegemService Manager at GlaxoSmithKline Biologicals via... Past: Delivery Manager Client Server Team at Compuware, Support Manager at Siemens As certified ITIL Expert, I like to dig into the reasons why things happen the way they do and how to improve or propose changes to make it better, using BPMN... As certified ITIL Expert, I like to dig into the reasons why things happen the way they do and how to improve or propose changes to make it better, using BPMN as process notation format to formalise the process flows.
My credo : " Life is a process designed by the One. It's up to us to create the...