Edgar L Bateman

from Philadelphia, PA

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Edgar Bateman Phones & Addresses

401 Washington Ave, Philadelphia, PA 19147 • 2154636070 • 2154681890
1021 S 4Th St APT 903, Philadelphia, PA 19147 • 2154681890

Work

Company:

Iqor, inc
2010
Position:

Assistant vice president - sprint

Education

School / High School:

Overbrook High School
1989 to 1993

Skills

Leadership • Crm • Management • Training • Team Building • Process Improvement • Customer Service • Start Ups • Operations Management • Marketing • Program Management • Customer Satisfaction • Coaching • Call Centers • Change Management • Sales • Consulting • Vendor Management • Team Leadership • Cross Functional Team Leadership • Account Management • Strategy • Call Center • Team Management • Business Process Improvement • Business Planning • Customer Retention • New Business Development • Recruiting • Customer Experience • Business Strategy • Executive Management • Performance Management • Outsourcing • Leadership Development • Strategic Partnerships • Lead Generation • Time Management • Business Analysis • Bpo • Customer Relationship Management

Interests

Social Services • Children • Economic Empowerment • Civil Rights and Social Action • Poverty Alleviation • Arts and Culture • Health

Industries

Logistics And Supply Chain

Resumes

Service Delivery Manager

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Location:

14411 Whistling Swan Rd, Charlotte, NC 28278

Industry:

Logistics And Supply Chain

Work:

Xpo Logistics, Inc.
Customer Service Lead - People Services
Walmart Aug 1, 2015 - Mar 2018
Contact Center Manager - Gss-Na Charlotte
Jll 2013 - 2015
Customer Service Supervisor
Convergys Nov 2011 - Aug 2013
Interim Operations Manager
Ge Capital Jul 2005 - Feb 2008
Customer Service Manager

Education:

Overbrook High School 1989 - 1993

Skills:

Leadership
Crm
Management
Training
Team Building
Process Improvement
Customer Service
Start Ups
Operations Management
Marketing
Program Management
Customer Satisfaction
Coaching
Call Centers
Change Management
Sales
Consulting
Vendor Management
Team Leadership
Cross Functional Team Leadership
Account Management
Strategy
Call Center
Team Management
Business Process Improvement
Business Planning
Customer Retention
New Business Development
Recruiting
Customer Experience
Business Strategy
Executive Management
Performance Management
Outsourcing
Leadership Development
Strategic Partnerships
Lead Generation
Time Management
Business Analysis
Bpo
Customer Relationship Management

Interests:

Social Services
Children
Economic Empowerment
Civil Rights and Social Action
Poverty Alleviation
Arts and Culture
Health

Edgar Bateman Fort Mill, SC

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Work:

iQor, Inc

2010 to 2000
Assistant Vice President - Sprint N.A.C.A
Charlotte, NC
2009 to 2010
Homesave Counselor/Member Services Representative General Electric-Money
Charlotte, NC
2005 to 2008
Customer Service Manager - Belk RMH Teleservices
Newtown Square, PA
2002 to 2004
NCO DCM, TELEMARKETING, INC
Brooklyn, NY
2000 to 2001
Campaign Manager - Opera Company of Philadelphia NOVA INTERNATIONAL SERVICES, INC
Blue Bell, PA
1997 to 1999
Senior Client Service Manager