631 E Call St APT 309, Tallahassee, FL 32301 • 8507270565
6740B Apalachee Pkwy, Tallahassee, FL 32311
Hosford, FL
Kissimmee, FL
Education
School / High School:
Tallahassee Community College- Tallahassee, FL
Jan 2009
Specialities:
Associates
Skills
Skills: Applications: Windows OS / XP • Vista • 7; MAC operating system • various image editing software • FTP applications • Business Communication Applications • VOIP applications Developmental: Web ... • SEO techniques • WordPress • Web Host setup conventions Understand... • Computer Networking • Network Security • MySQL • JavaScript and C++ • PHP • OS virtualization • VPN
Tallahassee Community College Nov 2010 - May 2011
Help Desk Tier 1 Support
Florida Law Weekly Aug 2009 - Oct 2009
Appeals Summary Editor
Sportsman's Warehouse Jul 2008 - Aug 2009
Customer Service Representative
Baucom's Engine Repair Jul 1997 - Aug 2007
Customer Service Representative
Education:
Tallahassee Community College 2009 - 2012
Associates, Associate of Arts
Skills:
Web Application Design
Interests:
Mac Os Technology Seo Techniques Various Image Editing Software Os Virtualization See 5 Javascript and C Statistical Data Inference Network Security Wordpress Php Web Page Development Ftp Applications Computer Networking Vpn Project Management See Less Business Communication Applications Voip Applications Mysql
Contracted User Interface And User Experience Development
Sykes Nov 2016 - May 2017
Remote Customer Support
Amazon Feb 2016 - Jul 2016
Seasonal Virtual Call Center Customer Service Representative
Florida State University Feb 2015 - Aug 2015
Ops Computer Technician
Dmat Feb 2015 - Aug 2015
Contracted User Interface and User Experience Development
Tallahassee Community College Oct 2010 - Jun 2011
Help Desk Tier 1
Education:
Talahassee Community College 2009 - 2015
Associates, Associate of Arts
Skills:
Adobe Creative Suite Graphic Design Image Editing Web Design Web Development Web Services Content Management Content Management Systems Web Content Writing Web 2.0 Search Engine Optimization Project Management Proof of Concept Proofreading Copy Editing Report Writing Technical Writing Creative Writing Proposal Writing News Writing Information Technology Remote Desktop Desktop Support Management Data Migration Database Administration Relational Databases Document Management File Management User Documentation Technical Documentation Process Flow Documentation Business Communications Customer Service Customer Support Customer Service Management Customer Satisfaction Customer Retention
Tallahassee Community College Tallahassee, FL Jan 2009 AssociatesTallahassee Community College Associates
Skills:
Skills: Applications: Windows OS / XP, Vista, 7; MAC operating system, various image editing software, FTP applications, Business Communication Applications, VOIP applications Developmental: Web Page Development, SEO techniques, WordPress, Web Host setup conventions Understanding of following concepts with limited hands-on application experience: E-commerce, Computer Networking, Network Security, MySQL, JavaScript and C++, PHP, OS virtualization, VPN