Miami Beach Resort Aug 2013 - Apr 2016
Hotel Manager
Legoland California Resort Aug 2013 - Apr 2016
Head of Hotel Operations
Luxury Resorts Dec 2007 - Mar 2013
Director of Rooms Operations
Hilton Hotels & Resorts Oct 2004 - Dec 2007
Director of Front Office Operations
Hilton Hotels & Resorts Jun 2002 - Jul 2004
Director of Housekeeping
Education:
American Hotel & Lodging Educational Institute
University of Nevada - Las Vegas
Skills:
Hotel Management Hotels Pre Opening Resorts Hospitality Management Hospitality Industry Front Office Hospitality Property Management Systems Rooms Division Food and Beverage Revenue Analysis Onq Yield Management Tourism Micros Restaurants Catering Banquets Guest Service Management Opening Hotels Menu Development Restaurant Management Hotel Booking Customer Service Fine Dining Customer Satisfaction Hiring Training Leadership Employee Training Budgeting Inventory Management Cost Control Time Management
Interests:
Children
Languages:
English Spanish
Certifications:
License Cam43316 Community Association Manager Florida Department of Business and Professional Regulation, License Cam43316
United Real Estate Synergy Apr 2018 - Jan 2019
Real Estate Agent
Multiphone Latin America, Inc. Feb 2013 - Jan 2017
Sales and Business Development Manager
Brickell Realty Group Feb 2013 - Jan 2017
Real Estate Agent
Pinnacle Imaging Center Jan 2011 - Feb 2013
Director of Marketing
Gbs International, Inc. Nov 2006 - Dec 2010
Customer Service and Sales Supervisor
Education:
Miami Dade College
Associates, Associate of Arts, Business Administration, Management
Skills:
Marketing Strategy Account Management Marketing Market Research Customer Service Customer Satisfaction Sales Sales Management Social Media Management Leadership Business Development Direct Sales New Business Development Social Media Marketing Hospitality Microsoft Excel Event Planning Strategic Planning Lead Generation Real Estate Team Leadership Powerpoint Team Building Swot Analysis B2B Marketing Highly Motivated Self Starter Account Executives Team Management Outsourcing Management Call Center Development Call Center Administration Business Planning Real Estate License Investment Properties Negotiation Marketing Communications