Archdiocese of Washington Oct 2012 - Dec 2012
Help Desk Manager
Total Wine & More Dec 2011 - Oct 2012
Senior Analyst/POS Auditor
Total Wine & More Dec 2008 - Nov 2011
Helpdesk Manager
CSC Mar 2006 - Aug 2008
GSA IT Service Desk Sr. Supervisor
CSC Oct 2004 - Mar 2006
Sr. Helpdesk Technician
Education:
Strayer University (VA) 2004 - 2009
MIS, Inf. Sys.
University of Maryland College Park 1992 - 1994
BSc, Animal Sc.
St. Germain's
Skills:
Itil Business Analysis Active Directory Process Improvement Help Desk Support Troubleshooting Security Software Project Management Windows Networking Cisco Technologies Change Management It Management
Languages:
Hindi
Certifications:
Security+ Ce Ccent Hdi-Support Center Manager Mcse [Expired] License 4532594