Primeflight Aviation Services Mar 2018 - Feb 2019
Administrator and Training Coordinator
Singapore Airlines Jul 2016 - Mar 2018
Direct Airline Customer Service Agent
Cricket Wireless Dec 2015 - Jul 2016
Sales Representative
Health Day Spa Aug 2014 - Feb 2016
Receptionist
Nymbl Systems Aug 2014 - Feb 2016
Education:
Jenny's Beauty College 2012 - 2012
Castro Valley High School 2003 - 2007
Skills:
Employee Training Customer Service Data Entry Aviation Airlines Microsoft Excel Facebook Teamwork Scheduling Customer Experience Customer Satisfaction Aviation Security Social Media Social Media Marketing Hr Management Human Resources Instagram Leadership Management Team Leadership Training Customer Engagement Communication People Development Staff Development Talent Management Training and Development Social Networking Rq System Customer Service Operations Customer Service Training Small Business Marketing Employee Learning and Development
Languages:
English
Certifications:
Nail Art Marketing Tools: Digital Marketing Human Resources Foundations Hipaa - Business Asscociate
Montage Hotels & Resorts
Pre-Opening Director of Sales, Group
St Regis San Francisco Apr 2019 - Oct 2019
Director of Sales
St Regis San Francisco Jan 2015 - Apr 2019
Account Director
Hotel Nikko San Francisco Jun 2012 - Dec 2014
Sales Manager
Hotel Nikko San Francisco Mar 2012 - Jul 2012
Banquet Manager
Education:
San Francisco State University 2009 - 2010
Bachelors, Communications
Mt. San Antonio College 2006 - 2009
Associates, Humanities
Skills:
Hospitality Food and Beverage Hospitality Management Meeting Planning Hotels Hospitality Industry Event Planning Sales Event Management Restaurants Convention Services Catering Menu Development Banquets Revenue Analysis Corporate Events Resorts Customer Service Tourism Hotel Management Yield Management Marketing Micros Marketing Strategy Trade Shows Customer Satisfaction Social Media Front Office Lodging Cost Control Budgeting
Kaiser Permanente National Community Health
National Program Lead, Social Health
Ucsf Oct 1, 2015 - Jun 2016
Program Manager, Center For Excellence In Primary Care
Kaiser Permanente Jun 2006 - Jun 2015
Senior Program Manager
Association of Asian Pacific Community Health Organizations Sep 2001 - May 2004
Program Associate
Education:
University of California, Berkeley
Master of Public Health, Masters, Management
University of California, Berkeley
Bachelors, Psychology
Skills:
Program Management Program Development Public Health Project Management Nonprofits Grants Strategy Grant Writing Community Health Healthcare Public Policy Program Evaluation Community Outreach Policy Analysis Research Community Development Policy Management Fundraising Data Analysis Strategic Planning Training Delivery Facilitation
Interests:
Social Services Children Economic Empowerment Environment Poverty Alleviation Health