Eliza D Irons

Operations & Compliance Manager At Exit Mortgage, Llc

view source

Position:

Operations & Compliance Manager at Exit Mortgage, LLC

Location:

Columbia, Maryland

Industry:

Executive Office

Work:

Exit Mortgage, LLC - Columbia, MD since Mar 2007
Operations & Compliance Manager
Aon Hewitt - Orlando, FL Jan 2009 - Jul 2010
Benefits Specialist
Bello Machre, Inc - Glen Burnie, MD Nov 2006 - Dec 2008
Family Living Director
Commercial Index Bureau - Hyattsville, MD Oct 2005 - Dec 2006
Private Investigator
Carteret Mortgage - Baltimore, MD Oct 2004 - Nov 2005
Executive Administrative Advisor

Education:

Strayer University-Maryland 2013 - 2015
Master of Science, Information Technology Everest University 2008 - 2012
Master of Business Administration (MBA), Business Administration Everest University-North Orlando 2002 - 2004
Bachelor of Arts (BA), Business Administration Florida Metropolitan University 2000 - 2002
Associate of Arts (AA), Business Administration

Interests:

- Connecting with individuals from different backgrounds - Enjoying a good book - Leisure activities include creative arts, fitness, and spending time with family

Honor & Awards:

- Dean's Award all 4 years at Everest - Honors and Recognition for outstanding performance in academic achievements - Graduated Cum Laude with both my AS and BA degrees

Eliza Irons Windsor Mill, MD

view source

Work:

Exit Mortgage, LLC

Mar 2007 to 2000
Operations & Compliance Manager Exit Mortgage, LLC
Orlando, FL
Jan 2009 to Jul 2010
Benefits Specialist Bello Machre, Inc
Glen Burnie, MD
Nov 2006 to Dec 2008
Family Living Director Commercial Index Bureau
Hyattsville, MD
Oct 2005 to Dec 2006
Private Investigator Carteret Mortgage
Baltimore, MD
Oct 2004 to Nov 2005
Executive Administrative Advisor Dept of Transportation
Orlando, FL
Feb 2003 to Dec 2004
Records Management Specialist Sears Roebuck & Company

Feb 2000 to Feb 2003
In Store Marketing Assistant

Education:

Strayer University
2013 to 2015
Masters in Information Technology Business Administration Everest University
2009 to 2012
MBA in Business Administration Florida Metropolitan University
2000 to 2004
Bachelors in Business Administration

Skills:

Hard working, highly motivated team player with over 12 years experience in the business administrative support field Excellent communication (oral and written) and interpersonal skills Technical knowledge of MS Office, MS Windows Applications, Spreadsheets, Mortgage Origination Software including Calyx Point, QA & QC procedures, VOIP connections, LAN/WAN hardware & software, Scanners, Copiers, Faxes and various office equipment Responsible for creating and implementing compliance monitoring of operational improvement programs and processes resulting in increased efficiency and cost reduction practices Serves as an organizational trainer in various office software programs such as word processors, spreadsheets, and loan applications Interprets and explains complex organizational policies, rules, and regulations during company meetings, phone conferences, and VOIP confrontations Maintains employee records including time cards, payroll, evaluations, disciplinary actions, etc. Proactive leader with executive management to promote and maintain organization and motivation to increase productivity Prepares policies, procedures, operating manuals, proposals, technical documents, statistical forms, budgets, charts and/or other documents as needed for growth and understanding Develops plans to distinguish work flow for supported junior staff while assuming responsibility for the completion of major projects Maintains and administers computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations Supports the day-to-day operations of computer networks including hardware/software support and special projects Performs scheduled network tasks, updates anti-virus definition files, monitors network servers, and provides internet and intranet user support, and specialized training Integrates user workstations with Microsoft Windows server operating systems and Active Directory Confers with Executive Management regarding current and prospective system changes and future needs Coordinates special projects including systems related wiring plans, LAN/WAN hardware/software purchases, and system installation, backup, maintenance and problem solving Establishes and maintains user accounts, profiles, file sharing, access privileges and security Administered various employee benefit programs such as group insurance, life, medical, dental, AD&D, disability, and 401(k) Coordinated and processed participant enrollment, changes and terminations for all benefit plans Prepared and presented details for benefit orientations Arranged and conducted education sessions for benefits eligible associates Updated and maintained records regarding the tracking of benefit premium adjustments for deductions and additions Assisted the benefits leadership with the management of outside vendors providing benefits services to employees, which included insurance companies, eligibility vendors/third party administrators, and brokers Assisted with annual open enrollment, including reconciliation of enrollment census, communications, and meeting arrangements Ran various ad hoc reports for HR department members/managers as requested. Detected and corrected discrepancies between index entries and physical documents Learned records database functions and department procedures to a high level of proficiency and served as a resource for other staff Handled money and credit payments and issued receipts Attended to customers on the selling floor while maintaining store appearance, receiving merchandise, and preparing items for sale Participated in additional projects such as research, preparation of catalogues or sales materials, annual inventory taking, and preparing for semi-annual sales promotions

Eliza D Irons