Skills:
Bilingual (Spanish) and multicultural Excellent customer service and phone etiquette Organized, multi-tasking and time manageability Evaluating, investigating, mediating, negotiating and adjusting skills Analytical, accountable and attention to details Management and leadership skills Underwriting and policy contract knowledge Maintain database system and data entry skills Staffing, Interviewing, Marketing & Sales Knowledge of collections and process Knowledge of auto and structural dwelling, Xactimate and Xact Contents Proficient in Microsoft Office windows, excel, power point, word processing, outlook, internet, word perfect, imaging, 10-key, typing, AS400 systems, ALPS, data management system, remedy, PeopleSoft, LOIS, e Lynx, Oracle, File Net, Web Query, SQL, e Process, Lotus, VOS, scanners, Recovery Management System, Fidelity, CACS, CC Notebook, Acurate, Pacer, VINtek,