Envision Healthcare Nov 2014 - Jan 2018
Member Services Center Manager
Mtm, Inc. Nov 2014 - Jan 2018
Transportation Operations and Analytics Manager
Envision Healthcare Aug 2013 - Jul 2015
Contact Center Supervisor
Envision Healthcare Apr 2013 - Aug 2013
Case Assessment Coordinator
Skills:
Customer Service Contact Center Management Transportation Technical Support Contact Centers Process Improvement Leadership Team Building Call Centers Troubleshooting Software Documentation Training Customer Satisfaction Management Customer Experience Team Leadership Coaching Quality Assurance Microsoft Office Project Management Customer Retention Vendor Management Performance Management