Customer Service • Sales Support • Operations Management • Service Management • Scheduling Management • Office Operations • Microsoft Office Xp • Team Management • Management • Leadership • Team Leadership • Microsoft Office • Branch Banking • Retail Banking • Banking • Bank Management • Recruiting
Awards
Wells Fargo: • - Teller and Lead Teller: 4/16 customer service experience surveys, 2009 - 2011 • - Lead Teller and Service Manager: Circle of Stars, 2011 and 2012 • - Service Manager: Leadership Council, 2012 • - Service Manager: +80% store customer service experience, 2012
Versant Ventures - Menlo Park, CA since Jan 2013
Front Desk/Reception
Wells Fargo Bank - Sunnyvale, CA Nov 2011 - Jan 2013
Service Manager
Wells Fargo Bank - Mountain View,CA Mar 2011 - Nov 2011
Lead Teller
Wells Fargo Bank - Mountain View, CA Dec 2009 - Mar 2011
Teller
Riva - Santa Cruz, CA May 2004 - Aug 2010
Server
Education:
San Jose State University 2007 - 2009
BA, Psychology
California State University-Chico 2003 - 2006
Bachelor of Sciences, Psychology
Skills:
Customer Service Sales Support Operations Management Service Management Scheduling Management Office Operations Microsoft Office Xp Team Management Management Leadership Team Leadership Microsoft Office Branch Banking Retail Banking Banking Bank Management Recruiting
Interests:
Community Theater, A Capella Choir, Tennis, Kickboxing, Zumba!
Honor & Awards:
Wells Fargo:
- Teller and Lead Teller: 4/16 customer service experience surveys, 2009 - 2011
- Lead Teller and Service Manager: Circle of Stars, 2011 and 2012
- Service Manager: Leadership Council, 2012
- Service Manager: +80% store customer service experience, 2012