Eric R Lambert

US Patent:

20070203716, Aug 30, 2007

Filed:

Feb 24, 2006

Appl. No.:

11/307821

Inventors:

Michael Bolch - Raleigh NC, US
Michael Boraas - Eligin MN, US
Biao Cai - Carmel NY, US
Ghassan Chidiac - Poughkeepsie NY, US
Andrew Dubois - Howey-In-The-Hills FL, US
Donald Gorman - Poughkeepsie NY, US
Eric Lambert - Wappingers Falls NY, US
John Maresca - Hopewell Junction NY, US
Kenneth Scea - Poughkeepsie NY, US
Joseph Torella - Lagrangeville NY, US
Matthew Zemke - Rochester MN, US
Paul Zulpa - Woodbury CT, US

Assignee:

INTERNATIONAL BUSINESS MACHINES CORPORATION - Armonk NY

International Classification:

G06Q 10/00
G06Q 30/00

US Classification:

705001000

Abstract:

A method, system, and computer program product for implementing part performance management services is provided. The method includes gathering service data for products. The serviced components of the products are identified in the service data by replacement component part numbers. The method also includes mapping the service data to manufacturing data for products of manufacture by matching at least one data element common to both of the service data and the manufacturing data. The components of the products of manufacture are identified in the manufacturing data by production part numbers. The method further includes identifying which of the products of manufacture have been serviced based upon results of the mapping.