Intrado Digital Media
Cx Portfolio Management
Home Instead Senior Care
Head of Customer Contact Operations and Technology Integration
West Interactive 2013 - 2017
Senior Vice President, Client Operations
West Interactive 2009 - 2013
Vice President, Client Services
West Interactive 2008 - 2009
Director, Client Services
Education:
University of Nebraska - Lincoln
Bachelors, Bachelor of Science, Business Administration
Skills:
Vendor Management Crm Call Centers Ivr Leadership Integration Telecommunications Call Center Program Management Process Improvement Outsourcing Strategy Wireless Project Management Business Analysis Customer Experience Account Management Workforce Management Customer Satisfaction Team Leadership Acd Cti Customer Relationship Management Strategic Planning Management Organizational Development Cross Functional Team Leadership Budgeting Rfp Genesys Agile Methodologies Scrum Healthcare Mobile Operations Management Software Development Life Cycle Software As A Service
Eric Robeson 1982 graduate of Santa Fe High School in Santa fe, NM is on Classmates.com. See pictures, plan your class reunion and get caught up with Eric and other high school ...
Eric Robeson (1968-1970), Roger Kennie (1969-1973), Donna Deuville (1964-1968), Ann Wright (1960-1964), Cynthia Mackenzie (1962-1966), Janetta Crowe (1961-1965)