Jenne Distributors since Oct 2005
Training & Technical Services Coordinator
Case Western Reserve University 2000 - 2005
Construction Administration and Project Management, Administrative Assistant
Education:
Bowling Green State University 1998 - 2003
BFA, Fine Arts, Technical Writing
Skills:
Unified Communications Telecommunications Voip Call Centers Wireless Project Management Customer Service Managed Services Account Management Training Telephony Sales Troubleshooting Microsoft Office Networking Wireless Technologies Contact Centers Voice Over Ip Marketing Avaya Technologies Avaya Microsoft Word Sip Trunking Avaya Products New Hire Training Powerpoint Call Center Microsoft Excel Social Media Technical Course Development Webinar Management Meeting Planning Coordination Technical Writing Graphic Design News Writing Coordinating Meetings Live Meeting Web Marketing Web Conferencing Event Planning Technical Training Customer Satisfaction Strategic Communications Customer Experience Analytical Skills Instructional Design Office Administration
Lakewood Hospital Lakewood, OH Jan 2011 to Nov 2013 Behavioral Health TechnicianMaxim Staffing Solutions Westlake, OH Aug 2008 to Oct 2011 State Tested Nursing AssistantHCR Manor Care North Olmsted, OH May 2006 to Oct 2010 State Tested Nursing AssistantWelcome Nursing Home Oberlin, OH Jun 2004 to Sep 2006 Stated Tested Nursing AssistantBenfranklin-Mindfair Books Oberlin, OH Jun 2000 to Jul 2004 Cashier/ Stock Person
Education:
Lorain County Community College Elyria, OH Dec 2010 Associate of Science in medicalLorain County Community College Elyria, OH Dec 2010 Associate of Art in liberal arts, language and communication