Bcbsnc
Business Application Expert
Bcbsnc
Software Quality Engineer
Bcbsnc Dec 2005 - Jul 2008
Operations Specialist
Bcbsnc Mar 2003 - Dec 2005
Customer Service Representative
Education:
University of North Carolina at Chapel Hill 1993 - 1995
Bachelors, Bachelor of Arts, Sociology
Skills:
Process Improvement Software Documentation Sdlc Business Analysis Insurance Testing User Acceptance Testing Leadership Test Planning Requirements Analysis Analysis Quality Assurance Test Cases Training Team Building Mainframe Business Process Business Requirements Sql Requirements Gathering Software Quality Assurance Hp Quality Center Problem Solving Customer Service Compliance Documentation Regression Testing Quality Center Inventory Management Mentoring Functional Specifications Software Project Management Facets Powermhs Application Root Cause Analysis Root Cause Problem Solving Systems Analysis Employee Benefits Claimsxten Edi Transactions System Testing Change Management Call Centers Querying Via Business Objects and I Series
Here's my introduction...... and that's everything in a nutshell! I hope this assures you that I am the correct Erica you are looking for...why are you looking for me anyways. Shouldn't yo...
Parkway South Junior High School St. Louis MO 1997-2001
Community:
Kalisse Wall, James Mayes, Larry Sherman, Ryan Bledsoe, Lacresha Harris, Mike Diebold, Leslie Price, Tiffany Shaw, Allyson Kremmel, Maddie Garman, Mica Watson, Matt Henson
Youtube
STORYTIME: I was homeless
New Instagram: @ericatheofficia...
Duration:
57m 29s
Toxic & Abusive relationship PT.2
Never looking back....
Duration:
23m 42s
Erica Hicks Pharmacy Technician North Carolin...
Duration:
1m 34s
Being in a Toxic & Abusive relationship Pt.1
Y'all was right. I deleted this video but now I'm reposting it because...
Duration:
23m
STORYTIME: I got into a street fight again(VI...
Nomore fighting y'all.
Duration:
12m 36s
I moved again You guys wont believe what has ...
Has my editing gotten better? Tried it out today & it was actually eas...