Adp
Human Resources Support Specialist and Payroll Support Specialist
Paylocity Oct 2015 - Feb 2017
Payroll Implementation Consultant
Adp Mar 2012 - Oct 2015
Human Capital Management Benefits Implementation Consultant
T-Mobile Jul 2005 - Mar 2012
Retention Supervisor
Wells Fargo 1999 - 2005
Customer Service Specialist and Teller Manager
Education:
Augusta State University 2012 - 2012
Seton Hall University 1996 - 1998
Skills:
Leadership Training Software Documentation Management Customer Service Customer Retention Customer Experience Customer Satisfaction Team Building Call Center Human Resources Sales Change Management Project Management Vendor Management Team Leadership Time Management Payroll Workforce Management Telecommunications Call Center Development Performance Management Avaya Process Improvement Access Operations Management Program Management Recruiting Sales Process Cross Functional Team Leadership Business Analysis Employee Relations Coaching Salesforce.com Direct Sales Crm Sales Management Account Management Technical Support Ivr Visio Lotus Notes Relationship Management Applicant Tracking Systems Risk Management Customer Support Performance Improvement Peoplesoft Building Relationships Customer Service Management
Feb 2013 to 2000 Guidance Counselor/Academic AdvisorWILLIAM TENNET HIGH SCHOOL Warminster, PA Aug 2012 to Dec 2012 Counseling InternGWYNEDD-MERCY UNIVERITY Gwynedd Valley, PA Jan 2012 to Dec 2012 Graduate Assistant, Financial Aid and School of EducationSCHOOLHOUSE LEARNING CENTER Quakertown, PA Feb 2011 to Nov 2011 Lead Preschool Teacher
Education:
GWYNEDD MERCY UNIVERSITY Gwynedd Valley, PA 2012 Master of Science in EducationFLORIDA STATE UNIVERSITY, College of Human Sciences Tallahassee, FL May 2010 Bachelor of Science in Family and Child Science
Name / Title
Company / Classification
Phones & Addresses
Erica K Page Director
Global United Appeal Fund, Inc Support Benevolence Activities