WebPT Phoenix, AZ 2011 to 2012 Support TechVisionary Medical Systems Inc Tampa, FL 2006 to 2011 Customer Care Trainer TechnicianSyniverse Technologies
2003 to 2006 WLNP Support TechTime Warner Tampa, FL 2000 to 2003 Mainframe Analyst
Education:
Everest College Phoenix, AZ 2012 to 2014 Computer science in NetworkUniversity of Kansas Lawrence, KS 1989 to 1995 Bachelor of Arts in Elementary Education
Skills:
Technology Summary Windows7 Windows NT Winows XP Windows 2000 Word, Excel, Excel macros, PowerPoint, Access, Access S&E Outlook, Vision, SMG, ALERT Notification Messaging, Number Portability, SQL7 2000 2005 express and full, UMS, TPX, HTML, LERG, CORBA with EDI, UNIX, Goldmine. NTR Inquiero WEB EX, Visionary Medical Systems EHR Web Soft Aid, ASP environment clearinghouse software ANSI 837 835 270 and 271 reports Dream and Star EMR Noteworthy EHR WebPT
Past: Customer Care Manager at Comcast, Operations Manager at AT&T Wireless Customer care professional with over twenty years of management experience. Performed primarily in call centers management, successfully supporting business... Customer care professional with over twenty years of management experience. Performed primarily in call centers management, successfully supporting business channel strategies and program development. Played a lead management role responsible for leadership, mentoring, counseling, modeling, and...