Oct 2010 to 2000 IT Service TechnicianArlington Toyota
May 2006 to 2000 Financial Manager/Internet SalesJEA Jacksonville, FL May 2006 to Oct 2010 Temporary Microcomputer Specialist IIJEA Jacksonville, FL Aug 2009 to Nov 2009 Community Builder - JEA Executive Loaner ProgramJEA Jacksonville, FL Aug 1998 to Mar 2003 Contract Computer Support AnalystDillard University New Orleans, LA Aug 1993 to Aug 1998 Computer Lab Coordinator/Asst
Education:
Troy University Jacksonville, FL 2010 MS in ManagementDillard University New Orleans, LA 1993 BA in Business Management
Past: Customer Care Manager at Comcast, Operations Manager at AT&T Wireless Customer care professional with over twenty years of management experience. Performed primarily in call centers management, successfully supporting business... Customer care professional with over twenty years of management experience. Performed primarily in call centers management, successfully supporting business channel strategies and program development. Played a lead management role responsible for leadership, mentoring, counseling, modeling, and...