Usaa
Director, Development Product Owner
Usaa
Lead Business Manager
Usaa Jun 2004 - Sep 2010
Casualty Claims Manager
The Hartford Nov 2006 - 2007
Casualty Claims Supervisor
Hallmark Institute of Technology Jan 2002 - Jun 2004
Adjunct Instructor
Education:
St. Mary's University 1999 - 2001
Masters, Master of Arts, Psychology
Corpus Christi State University
Bachelors, Bachelor of Arts, Psychology
Skills:
Claim Insurance Process Improvement Risk Management Customer Service Claims Management Management Underwriting Property and Casualty Insurance Leadership Analysis Liability Coaching Subrogation Change Management Casualty Leadership Development Casualty Insurance Human Resources Negotiation Performance Management