Airgas Retail Solutions
Customer Service Manager
Airgas Retail Solutions
Customer Support and Order Dispatch Supervisor
Airgas Retail Solutions
Call Center Supervisor
Verizon Business Apr 2002 - Dec 2009
Call Center Supervisor
Danka Office Imaging Nov 1997 - Dec 2002
Customer Service Representative
Education:
Fashion Institute of Technology
Associates
Bethune Cookman University
Gibbs Senior High
Skills:
Process Improvement Customer Satisfaction Call Centers Account Management Crm Customer Service Leadership Management Outsourcing Quality Assurance Team Building Team Leadership Training Vendor Management
Interests:
Professional Networking Buliding Morale Diffrent Methods on Resolving Issues Coaching Traveling Management Training Strategic Planning Mentoring People Organizational Development
Dennis Dehart, Flaria Norris, Dana Kepley, Joseph Stephens, Dee Hart, Shannon Earls, Robin Edmonds, Edward Cobb, Melissa Mclendon, Caroyn Kelly, Joyce Jones