Fernando S Bernal

US Patent:

20070100864, May 3, 2007

Filed:

Oct 28, 2005

Appl. No.:

11/260947

Inventors:

Jeffry Buchmiller - Pilot Point TX, US
Thomas Hill - Dallas TX, US
Doyle Abell - Plano TX, US
Daniel Knisley - Concord NC, US
Teresa Hanson - Aubrey TX, US
Elizabeth Holland - Plano TX, US
Geoffrey Charest - Shrewsbury NJ, US
Pamela Llorence - Southfield MI, US
Mary Evans - Arlington VA, US
Arthur Hansen - Plano TX, US
Fernando Bernal - Saginaw MI, US

International Classification:

G06F 7/00

US Classification:

707102000

Abstract:

A method, system, and computer program product that provides a “Client Enterprise Reference Map” to model and to act upon the activities occurring at or on behalf of client enterprises of an outsourcing solutions provider in a general way, within an industry, for a client enterprise, and for any other use-specific scope is provided. The Client Enterprise Reference Map contains a representation of activities and work object flows in the Client Enterprise Reference Map Database. Diagrammatic views are generated from the Database using a method that can be implemented by a software program, so that the large effort in creating these views is automated each time the Database is updated due to newly acquired knowledge.