Fiona G Fincannon

Technical Publications Manager

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Location:

San Francisco, CA

Industry:

Internet

Work:

Yubico
Technical Publications Manager
Nuage Networks From Nokia Oct 2013 - Aug 2018
Principal Technical Writer
Samsung Telecommunications America Feb 2013 - Oct 2013
Contract Senior Technical Writer
Juniper Networks Jan 2012 - Nov 2012
Senior Technical Writer
Guidewire Software 2010 - 2010
Localization Contractor

Education:

Université De Montréal 1988 - 1990
Doctorates, Doctor of Philosophy, Comparative Literature, Philosophy Université De Montréal 1984 - 1988
Masters, Master of Arts, Comparative Literature Concordia University 1981 - 1984
Bachelors, Bachelor of Arts, Bachelor of Arts In Business Administration, English, French Literature Goethe - Institut

Skills:

Technical Documentation
Technical Writing
Framemaker
Online Help
Technical Communication
Manuals
Software Documentation
Single Sourcing
Robohelp
Content Management
Dita
Snagit
Xml
Apis
Online Help Development
Release Notes
Editing
Networking
Content Development
Translation
Testing
Technical Editing
Structured Authoring
Localization
Wikis
Guides
Xmetal
Information Mapping
User Experience
Arbortext
Web Content
White Papers
Dita Xml
Webworks
Technical Training
Madcap Flare
Information Architecture
Usability
Adobe Acrobat
Instructional Design
Usability Testing
Localization Testing
Perforce
Visio
Information Design
Camtasia
Webinars
Captivate
Html
Microsoft Office

Languages:

French
German
Spanish

Contract Senior Technical Writer, Samsung Telecommunications America

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Position:

Contract Senior Technical Writer at Samsung Telecommunications America

Location:

San Francisco, California

Industry:

Computer Software

Work:

Samsung Telecommunications America - San Jose, California since Jan 2013
Contract Senior Technical Writer
Juniper Networks - Sunnyvale, California Jan 2012 - Nov 2012
Lead Senior Technical Writer
Juniper Networks - Sunnyvale Sep 2010 - Jan 2012
Contract Technical Writer
TopicNet, Inc. Dec 2009 - Jan 2012
Contract Technical Writer, Principal
Guidewire Software 2010 - 2010
Localization contractor

Education:

Graduiertenkolleg Siegen 1989 - 1992
Université de Montréal 1984 - 1988
Concordia University 1981 - 1984

Skills:

FrameMaker
Technical Writing
Online Help
Technical Communication
Technical Documentation
Content Management
DITA
Manuals
RoboHelp
SnagIt
Content Development
Editing
Single Sourcing
Localization
Localization Testing
Translation
SaaS
Strategic Planning
Webinars
XML
Release Notes
Software Documentation
Wikis
Perforce
Instructional Design
Online Help Development
Structured Authoring
XMetal

Languages:

French
German