8909 Pine Lake Dr, Louisville, KY 40220 • 5024991470
3604 Willow Ct, Louisville, KY 40299
Work
Company:
Charter communications
Jan 2018
Position:
Internet and phone support specialist
Education
Degree:
Associates
School / High School:
Sullivan University
1998 to 2000
Specialities:
Management
Skills
Internal Communications • Business Process Improvement • Project Management • Medicare Advantage • Healthcare Industry • Call Center Development • Sharepoint • Visio • Medicare • Communication Training • Stakeholder Management • Health Insurance • Requirements Gathering • Business Requirements • Process Improvement • Insurance • Team Building • Business Analysis • Medicaid • Employee Benefits • Healthcare • Program Management • Managed Care • Microsoft Office • Computer Hardware • Pc Building • Microsoft Access • Desktop Application Support • Written Communication • Public Speaking • Web Conferencing • Conference Coordination • Auditing • Group Benefit Plans • Medicare Prescription Drug Plans • Employee Training • Product Demonstration • Client Counseling • Proofreading • Adobe Acrobat • Computer Hardware Troubleshooting • Marketing Communications Planning • Social Media Marketing
Charter Communications
Internet and Phone Support Specialist
Humana Mar 1, 2015 - May 2017
Medicaid Project Manager - Contract Management Unit
Humana Jul 2013 - Mar 2015
Medicare Service Operations Process Consultant
Humana Jul 2009 - Jun 2013
Communications Consultant
Humana Dec 2004 - Jun 2009
Customer Service
Education:
Sullivan University 1998 - 2000
Associates, Management
Skills:
Internal Communications Business Process Improvement Project Management Medicare Advantage Healthcare Industry Call Center Development Sharepoint Visio Medicare Communication Training Stakeholder Management Health Insurance Requirements Gathering Business Requirements Process Improvement Insurance Team Building Business Analysis Medicaid Employee Benefits Healthcare Program Management Managed Care Microsoft Office Computer Hardware Pc Building Microsoft Access Desktop Application Support Written Communication Public Speaking Web Conferencing Conference Coordination Auditing Group Benefit Plans Medicare Prescription Drug Plans Employee Training Product Demonstration Client Counseling Proofreading Adobe Acrobat Computer Hardware Troubleshooting Marketing Communications Planning Social Media Marketing
Shane Forrest (1988-1991), John Roberts (1958-1962), Shane Forest (1987-1991), Sherry McCraw (1988-1992), Jimmy Cosper (1976-1980), Trevor Johnson (1989-1993)
Forrest Shane Jackson, Mar 28 2009 11:32 PM dude, no homo, but i had a dream about you and justin like a week ago or something. read mine and his comments ...