The New York Times Feb 2010 - Oct 2013
Escalation Specialist
Education:
Mt. Camel Care Center 1991 - 1992
Moline Sr. High School 1987 - 1991
Skills:
Call Centers Customer Service Microsoft Office Customer Satisfaction Training Troubleshooting Customer Experience Windows Telecommunications Process Improvement Technical Support Management Mobile Devices Sales
Alexander Graham Elementary School Chicago IL 1972-1976, St. Augustine High School Chicago IL 1976-1977, Tilden Technical High School Chicago IL 1978-1979