Turnitin - Dallas/Fort Worth Area since May 2009
Senior Director of Customer Care
GlobalEnglish Corporation Jan 2005 - May 2009
Director of Technical Services
SkillSoft Corporation 2002 - 2004
Director of Global Support
SmartForce 1998 - Nov 2002
Director World Wide Customer Support
CBT Systems 1995 - 1998
Customer Support Manager
Skills:
Go-to-market Strategy E-Learning SaaS Salesforce.com Enterprise Software Strategy Cross-functional Team Leadership Leadership Professional Services Cloud Computing CRM Selling Strategic Planning Training Direct Sales Sales Process Team Management Sales Management Solution Selling Account Management Management Strategic Partnerships