Turnitin - Dallas/Fort Worth Area since May 2009
Senior Director of Customer Care
GlobalEnglish Corporation Jan 2005 - May 2009
Director of Technical Services
SkillSoft Corporation 2002 - 2004
Director of Global Support
SmartForce 1998 - Nov 2002
Director World Wide Customer Support
CBT Systems 1995 - 1998
Customer Support Manager
Skills:
Go-to-market Strategy E-Learning SaaS Salesforce.com Enterprise Software Strategy Cross-functional Team Leadership Leadership Professional Services Cloud Computing CRM Selling Strategic Planning Training Direct Sales Sales Process Team Management Sales Management Solution Selling Account Management Management Strategic Partnerships
Window-Fix Inc Brooklyn, NY Jul 2009 to Mar 2012 Accounts ReceivablesPetrossian Paris Inc New York, NY Oct 2008 to Dec 2008 Sales OperatorFinish Line Brooklyn, NY Aug 2004 to Oct 2008 Sales AssociateFinish Line New York, NY Aug 2006 to Dec 2007 Student Assistant Support Dean, Advisors, and Secretary
Education:
Medgar Evers College Brooklyn, NY 2009 to 2011 Bachelor of Professional in ManagementCapella University 2011 Masters of Business Administration in AccountingHong Kong Baptist University Hong Kong, Hong Kong Island Jan 2008 to May 2008Pace University, Lubin School of Business New York, NY 2006 to 2008