Garrett R Stevens

Garrett Stevens

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Location:

Bozeman, Montana

Industry:

Recreational Facilities and Services

Systems Software Specialist

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Position:

Systems Software Specialist at Black Hills State University

Location:

Spearfish, South Dakota

Industry:

Higher Education

Work:

Black Hills State University - Spearfish, SD since Jul 2010
Systems Software Specialist
Black Hills State University Jul 2005 - Nov 2010
Technology Integration Specialist
Black Hills State University Sep 2002 - Jul 2005
Senior PC Technician
Sheridan College Sep 2001 - May 2002
Tech Savvy Student

Education:

Black Hills State University 2002 - 2005
B.S., Business Administration - Management Sheridan College 1999 - 2002
A.S., Computer Information Systems

Skills:

Microsoft Exchange
Microsoft Servers
Windows Server
Active Directory
Network Administration
Microsoft Office
Windows
Mac OS X
SCCM
OS X
vSphere
VMware
Troubleshooting
2008 R2
VMware ESX
Data Center
System Administration
Security
Technical Support
IT Management
Computer Hardware
IIS
HTML
Windows 7
Project Management
SQL
Servers
Network Security
Firewalls
Clariion
XP
DNS
Distance Learning
SharePoint
Customer Service
Data Analysis
Cisco Technologies
Virtualization
DHCP
Disaster Recovery

Certifications:

Microsoft Certified Trainer, Microsoft
Microsoft Certified Solutions Associate: Windows Server 2012, Microsoft
Microsoft Certified Solutions Associate on Windows Server 2008, Microsoft
Microsoft Certified IT Professional (MCITP): Enterprise Administrator on Windows Server 2008, Microsoft
Microsoft Certified IT Professional (MCITP): Enterprise Messaging Administrator 2010, Microsoft
Microsoft Certified Technology Specialist (MCTS) - Windows 7, Configuration, Microsoft
Microsoft Certified Technology Specialist (MCTS) - Windows Server 2008 Applications Infrastructure, Configuration, Microsoft
Microsoft Certified Technology Specialist (MCTS) - Windows Server 2008 Network Infrastructure, Configuration, Microsoft
Microsoft Certified Technology Specialist (MCTS) - Windows Server 2008 Active Directory, Configuration, Microsoft
Microsoft Certified Technology Specialist (MCTS) - Microsoft Exchange Server 2010, Configuration, Microsoft
Microsoft Certified Professional (MCP) - Implementing and Supporting Microsoft Windows 98, Microsoft
Accredited Platform Specialist - HP Commercial Desktops, Workstations and Notebooks, Hewlett Packard

Lan Manager

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Position:

LAN Manager at US Army

Location:

Victorville, California

Industry:

Computer Networking

Work:

Education:

Garrett Stevens Petersburg, IL

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Work:

Noonan Grand Rental Station/Noonan Hardware
Springfield, IL
Oct 2009 to Sep 2010
Branch Manager Healthcare Service Corporation/Blue Cross Blue Shield of IL
Springfield, IL
Feb 2008 to Oct 2009
Inquiry Supervisor Cingular Wireless/AT&T Mobility
Springfield, IL
Apr 2003 to Feb 2008
Customer Service Representative Best Buy
Springfield, IL
Oct 1999 to Apr 2003
Product Specialist & Senior Product Specialist

Education:

Benedictine University
Springfield, IL
Jan 2010 to Jan 2013
Psychology and Sociology Lincoln Land Community College
Springfield, IL
Jan 1999 to Jan 2001
Computer Science and Psychology University of Wyoming
Laramie, WY
Jan 1998 to Jan 1999
Mechanical Engineering University of Wyoming
Automotive Benedictine University
bachelor's in Psychology

Skills:

More than 10 years of successful experience in management, customer service and support. Strong account maintenance, problem-solving, and sales support skills. Skilled at developing and implementing programsto eliminate waste, improve productivity and create an environment conducive to efficient and effective service. Excellent working knowledge of Microsoft Excel, Word, PowerPoint, Windows XP and other proprietary applications related to my positions. Ability to train, motivate and supervise customer service and sales employees. Strong sales background with a focus in electronics as well as tool, equipment and event rental.