Sep 2011 to Present Call Center Customer Service RepresentativeDepartment of Youth Rehabilitation Services Washington, DC Apr 2011 to Aug 2011 Supervisory Youth Development RepresentativeHelen Thackston Charter School York, PA Nov 2010 to Apr 2011 Paraprofessional AideManito, Inc. York, PA Aug 2000 to Jul 2010 Clinical SpecialistManito, Inc York, PA Aug 1999 to Aug 2000 Social Skills InstructorCharles H. Hickey, Jr. School for Boys Baltimore, MD Dec 1994 to Aug 1999 Assistant Group Leader
Education:
University of Phoenix Phoenix, AZ 2009 to 2010 MS in PsychologyUniversity of Phoenix Phoenix, AZ 2006 to 2008 MS in Administration of Justice and SecurityMorningside College Sioux City, IA 1991 to 1994 BS in Criminal Justice
Skills:
I have the knowledge and ability to use Microsoft Office Suite 2003/2007. In addition, I have hands-on skills with copiers, printers, fax machines, Dell desktops/laptop computers.