Madcap Software, Inc. Sep 2016 - Feb 2018
Online Help Consultant and Content Developer
Callminer Sep 2016 - Feb 2018
Technical Writer
Nvision Group Mar 2007 - Jan 2015
Technical Writer
Ulrych Language Studio Oct 2004 - Mar 2007
English Teacher
Education:
Framingham State University 1997 - 2001
Bachelors, English, Spanish
Springfield Central High School 1994 - 1997
Skills:
Technical Documentation Madcap Flare Advanced Developer Visio Technical Writing Proofreading Editing Framemaker Content Management Software Documentation Social Media Expert In Microsoft Word Sharepoint Documentation Enterprise Software Writing Microsoft Word Adobe Acrobat Agile Methodologies User Experience Online Help Training Telecommunications Management Copywriting Web Content Adobe Creative Suite Marketing Marketing Copy Research Photoshop Ruby Jekyll Github Leadership Microsoft Office Content Strategy Manuals Cascading Style Sheets Html Xml Madcap Flare Sql
Interests:
Arts and Culture Health
Languages:
English Spanish Czech
Certifications:
Madcap Flare Certified Developer Writing For the Web Sql Essential Training Linkedin