It Management • Vendor Management • Team Leadership • Integration • Disaster Recovery • Project Management • Business Analysis • Management • Visio • System Administration • Sdlc • Customer Service • Project Planning • Process Improvement • Itil • Requirements Analysis • It Strategy • Security • Software Documentation • Sharepoint • Business Intelligence • Active Directory • Windows Server • Business Process Improvement • Software Development Life Cycle
Royal Caribbean Cruises, Ltd. Jun 2005 - Sep 2011
Supervisor
Royal Caribbean Cruises, Ltd. Jun 2005 - Sep 2011
It Project Manager
Royal Caribbean Cruises, Ltd. Nov 1999 - Jun 2005
Desktop Support Specialist
Ups Jan 1996 - Nov 1999
It Desktop Support
Skills:
It Management Vendor Management Team Leadership Integration Disaster Recovery Project Management Business Analysis Management Visio System Administration Sdlc Customer Service Project Planning Process Improvement Itil Requirements Analysis It Strategy Security Software Documentation Sharepoint Business Intelligence Active Directory Windows Server Business Process Improvement Software Development Life Cycle